Il corriere è stato terrificante e incapace,ma l'articolo e il venditore sono perfetta

Fast delivery just in time before Xmas, plants in good shape and final planting looks very good

Alles ok ich bin zufrieden

L'articolo è esattamente come descritto nella foto. È davvero molto molto bello! Unico commento è che ci sarebbe voluta una piantina in più o del muschio per riempirlo del tutto, ma lì abbiamo comprati separatamente e aggiunti! In ogni caso è un regalo bellissimo!

Nice healthy plants … beautiful thx !

The plants - mostly the miniture Ficus - were in bad condition. After my complaint they gave an absolut minimum refund. That's not what customer care should look like. Lost a customer.

The products are great and the prices are good. The service is really good as well.
Packaging and instructions are also excellent.

There is one small area with the instructions that could be improved. I ordered three kits at the same time and the plants where not packaged by kit, but by type. There was a sheet of paper included listing which elements belong to which kit. But the print quality was low and some words where in Dutch. Luckily it was the same component for every kit that was written in Dutch, so I was able to distinguish it from the plants. But the descriptions of the contents of the kits could easily be improved.

My only real problem is the delivery time.
It says on the website that delivery to Switzerland takes about three days.
This was my second order from this website directly. Both times the delivery took considerably longer.
That is because the original postal service both times took the three days to deliver the package to the Swiss border. It only arrived there on the Friday evening. It looks like customs doesn't work over the weekend. Last time the package continued the journey early in the week. This time it took until Wednesday for the package to be passed on to the Swiss postal service and it arrived on Thursday, a full six days after it was supposed to be delivered to me.
Luckily the plants all seem to have survived, although some of the soil in the little pots was dry as sand when I finally planted them.

I ordered this as a gift with a fitting logo, everything arrived in a good condition, the easy to plant. Also i would recommend getting the extra moss, as it just looks nicer.

I bought this bottle several times and this one came with too small ficus and not enough moss to cover all the base!

I ordered with regular cork and they sent it with light… I fix it myself and It would have been a good customer servive if you had answered my comments even if I have fix the problem muself

Sam XL Bonsai - Terrarium with light - Bottle garden DIY kit - Ø 30 cm ↑ 32 cm

Sam XL Bonsai - Terrarium with light - Bottle garden DIY kit - Ø 30 cm ↑ 32 cm

This is the 2nd time I purchased the terrarium as a present and everyone absolutely loves it!
Comes with great packaging, very fast and safe.
Im gonna order one for myself soon.

Snelle levering, bij aankomst was er een vaas kapot en er werd direct een nieuwe opgestuurd. Super service, de terrarium zijn ook super.

Amazing experience, everything in order!

Terrarium DIY Kit - Sam XL Bonsai - Fittonia - Fern - Bottle Garden - ↑ 35 cm

Schneller Versand, gut verpackt und frische Pflanzen.

Alles super! Sehr gut verpackt und tolle Pflanzen! Sehr zu empfehlen

It arrived on time and on great condition.

Terrarium DIY Kit - Sam XL Bonsai - Fittonia - Fern - Bottle Garden - ↑ 35 cm

Gute Qualität

The bottle gardens look great. Service is super.

Very fast shipping. Good packed, nothing broken. The quality of the plants is very good.

Das Befüllen des Glases ist kinderleicht, die Utensilien sind wertig und die Gebrauchsanweisung leicht verständlich. Das Ergebnis kann sich sehen lassen. Hatte zwei verschiedene Sets gekauft und musste feststellen, dass mit einer LED im Deckel die Pflanzen noch besser in Szene gesetzt werden können. Gerade jetzt in der dunklen Jahreszeit als indirektes Licht, ist das ein richtiger Hingucker.

This little bottle garden is not only a magical eye-catcher but also a great gift idea for loved ones! I will definitely order another one … or two … or three :)

Terrarium DIY Kit - Sam XL Bonsai - Fittonia - Fern - Bottle Garden - ↑ 35 cm

Freitags bestellt, montags geliefert. Das Glasgefäß ist sehr schön und gut verarbeitet, die Pflanzen von top Qualität, die Anleitung zum Befüllen des Flaschengartens klar und simpel. Es sieht echt toll aus, der Kauf hat sich gelohnt! 👍

Spedizione veloce, kit per terrari belli e completi di tutto. Sono rimasta piacevolmente sorpresa dalla disponibilità e dalla ottima comunicazione. Avevo infatti avuto problemi col corriere e hanno risposto subito ad ogni mia mail. Quando poi,per colpa del corriere una piantina è arrivata ormai morta,hanno provveduto a rispedirmene un'altra. Sicuramente ordinerò nuovamente da urbanjngl,sperando che il.corriere migliori.

The product was paxkaged really nicely. I really like how the terrarium looked after i assembled everyting per the instructions manual which was also very clear. Cant wait to buy another one.